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Ayushman Bharat Set for AI Upgrade: Automated Claims, Stronger Fraud Checks and Voice-to-Record Tools

The National Health Authority is planning an AI-led upgrade of Ayushman Bharat, from auto-adjudication of claims to a multilingual voice scribe that turns doctor-patient talk into digital records.

Rows of beds in a hospital ward in Assam
Photo: A hospital ward in Assam in response to the 2020 COVID-19 pandemic by AnjanBorah, CC BY-SA 4.0, via Wikimedia Commons

The Centre is preparing to bring artificial intelligence into the core of Ayushman Bharat, the government’s flagship health assurance programme, Business Today reported on 10 November. The plans, described as proposals under consideration rather than finished work, were outlined by Dr Sunil Kumar Barnwal, CEO of the National Health Authority (NHA).

What is planned

  • Faster claims: More claims would be settled through auto-adjudication, which is expected to cut processing time and running costs.
  • Fraud control: The National Anti-Fraud Unit (NAFU) is set to take on a bigger role in spotting and preventing misuse.
  • Digital records by voice: An AI voice scribe, shown at a national review meeting last week, converts conversations between doctors and patients into structured clinical notes in several Indian languages. Doctors check and approve the notes before they are linked to the patient’s Ayushman Bharat Health Account (ABHA).
  • Better data links: Hospital systems would be connected more closely with the National Health Claims Exchange (NHCX).
  • Testing AI first: States are being encouraged to test AI tools on Indian datasets through the Benchmarking Open Data Platform for Health AI (BODH) before using them.

States have also agreed to set up their own analytics and AI teams after a review of data quality by the NHA’s Health Analytics and Artificial Intelligence Unit.

Focus on outcomes

Barnwal said every rupee spent on healthcare should translate into better care, and argued that the scheme should be judged by health outcomes rather than by financial coverage alone. No rollout dates have been announced.

Featured image: A hospital ward in Assam in response to the 2020 COVID-19 pandemic by AnjanBorah, CC BY-SA 4.0, via Wikimedia Commons.

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